This general services agreement can be adapted for use in relation to a wide range of different kinds of business-to-business services. It sets out details of the services to be provided by the supplier to the customer. It is often crucial that the scope of the services be properly defined at the outset, so that the supplier knows exactly what it must do and the customer knows exactly what it should receive.
The agreement details the payments to be made by the customer to the supplier. Sections dealing with the amounts payable to the supplier, the dates of payment or other payment triggers, the time period for payment and the consequences of non -payment are also included.
The services agreement includes optional provisions specifying obligations owed by the customer to the supplier. These may be required by a supplier where the customer's co-operation is necessary for the performance of the services.
The section headings are as follows: (1) Definitions and interpretation, (2) Appointment and Term, (3) Services, (4) Customer obligations, (5) Charges and payment, (6) Warranties, (7) Limitations and exclusions of liability, (8) Termination, (9) Effects of termination, (10) Non-solicitation, (11) Notices, and (12) General.
The services agreement is 10 pages long and is in Microsoft Word format. If you purchase this document, we will send you an email containing a download link following receipt of your payment.